Q
I got an Unable to Complete Leak Test alert. What should I do?
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This alert means your device measured a pressure drop in your plumbing while the valve was closed. You can run a manual Leak Test from the app at any time to see if the test passes. If the alert keeps coming back, check for signs of a leak and contact your installer.
Q
Can my LeakSecure unit be installed outside?
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Yes, only if the LeakSecure unit is installed with a LeakSecure protective enclosure. Ask your installer for more information about the requirements for outdoor installations.
Q
How do I run a manual Leak Test?
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Open the LeakSecure app, choose your device and from the device details screen select Leak Test. The test takes about two minutes and the result shows in the app.
Q
Where can I find my User Guide?
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Download it from the Resource library at the top of this page.
