Choose the path that best describes you.
My device is offline. What should I do?
First check your WiFi connection and ensure the device has power. If the issue persists, try restarting the device by unplugging it for 30 seconds. Contact support if the problem continues.
How do I reset my app login?
Tap 'Forgot Password' on the login screen and follow the instructions sent to your email. If you don't receive an email, check your spam folder or contact support.
How sensitive are the leak alerts?
LeakSecure uses advanced flow analysis to detect abnormal usage patterns. You can adjust alert sensitivity thresholds in the app settings to match your household's typical usage.
Who do I contact for installation support?
Contact your local certified LeakSecure installer directly. You can find their contact info in your app under 'My Installer', or use our Find Installer tool to locate a pro near you.
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